Hyper-automation in Telecommunication and Media Industry
• Make business processes lean by eliminating process and workflow waste.
• Remove the scope for human error and improve compliance in back-office procedures.
• Build robust and intelligent supply chain processes, such as onboarding new vendors, and make them more agile.
• Deploy smart bots for quicker process execution and increased go-to-market speed.
• Process loT data and examine information instantly across systems.
• Drive customer loyalty with real-time data, improve support, and enhance post-sale customer experiences.
Use Cases
- Network Design
- • Ability to keep an accurate inventory of deployed networking assets and change management.
- • Vastly accelerates the process of rolling out expansions, upgrades, and modifications.
- • Process Mining empowers advanced analysis of use patterns, network anomalies, and fault predictions, which thus empower more efficient change management strategies to be put in place.
- Tower Management
- • Tower locations have an enormous assortment of equipment’s on site like antennas, battery backups, security cameras/alarms, aircraft warning systems, power generators, etc.
- • All these equipment’s are often difficult to maintain, especially when the tower is located in a remote area.
- • By means of process mining, the remote technicians can intently monitor each piece of equipment and respond to issues rapidly and even proactively.
- Field Service Management
- • A similar information stream rolling in from tower areas, permits field service staff to head into the field furnished with definitely more information about what anticipates them than has ever been possible.
- • At this point, their vehicles are no more required to be fully stocked for any eventuality; rather, the specialists can just stock themselves with the suitable parts and supplies for each run, definitely cutting overhead.
Other Use Cases
• NOC Ticket Generation
• Alarm Monitoring
• CDR Synchronization
• Robotized File Monitoring & Notifications
• Anomaly Detection for Video on Demand Customer
• Churn Prediction
• Handling BSC Isolation
Hyper-automation in Consumer Goods and Services
Use Cases
Acct Payable
• Invoice & Contract Processing
• 3-Way Match
Sales
• Trade Promotions
• Customer Notifications
• Cust. Segmentation for Optimal Marketing Camp
• Personalized Recommendation
Inventory
• Inventory Management
Hyper-automation in Public Sector
Use Cases
• Invoice & Contract Processing
• Change management and Communication
• Customer Notifications
• Benefits tracking